I watched agencies fight the same wildfire with different pictures of it, and my neighbors piece the story together secondhand. Neither has changed.
When wildfires burned through Coke County, crews from multiple agencies converged on Robert Lee with radios, guesswork, and no common operating picture. The public had it worse: updates came secondhand through Facebook posts, rarely from the agencies actually working the fire, and they never reached the neighbors who weren't on Facebook at all. That was over 15 years ago, and I've carried the problem since.
Today my home county of 3,300 runs four disconnected alert systems: the city on TextMyGov, the county on CodeRED, the school district on Dialogue AI, and the state on TDEM's tools. There is still no EOC platform connecting any of it, and no single place a resident can trust for direct word from the people running the response. Conversations with emergency managers across IAEM Region 6 confirmed it's not just us.
RuralEOC isn't a cheaper WebEOC. It's a different approach, designed for how rural emergency management actually works, built alongside the counties in the pilot.
— Founder, Rural Capital, LLC