From a text in the field to one county-wide picture

RuralEOC is built around a simple loop: people in the field report what they see, the board updates, and everyone, from the county judge to the co-op lineman to the resident at home, sees the same truth. Here's each piece, labeled honestly by build stage.

Available in pilot In development Roadmap

One page. One truth. Always current.

Every community's status page is organized around the FEMA Community Lifelines, the framework emergency managers are already trained to think in. Residents see the public view; your team sees the full picture with inbound reports.

  • Public and admin views. Residents see status. Your team sees inbound reports and who updated what, when.
  • Persistent between emergencies. Burn bans, boil notices, road closures: residents build the bookmark habit before the crisis.
  • Judge-ready in ten seconds. The whole county in one glance: in the commissioners courtroom, on a phone, in a briefing.
getalert.co/tx/coke-county
Coke County · Community Lifelines
Last updated 3 minutes ago
Safety & Security Operational 2:30 PM
Food, Hydration, Shelter Operational 2:30 PM
Health & Medical Degraded 2:15 PM
Energy (Power & Fuel) Disrupted 1:45 PM
Communications Degraded 2:00 PM
Transportation Partial closures 1:30 PM
Hazardous Materials No incidents 2:30 PM
Water Systems Boil notice 1:50 PM
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The board updates from a plain text message

No app to install, no password to forget, no data connection required. Authorized responders text what they see; the status board reflects it. When cell data is congested, as it always is in a real event, SMS still gets through.

  • Severity prefixes auto-classify. A report starting with RED lands differently than one starting with INFO.
  • Only authorized numbers post. The fire chief's phone is a credential. Everyone else's is just a phone.
  • Every report is logged. Timestamped, attributed, and kept: the raw material for the paperwork that comes later.

Everyone updates their piece. Everyone sees the whole.

The fire chief updates fire status. The utility co-op updates power restoration. The school superintendent sees road closures before deciding on a delayed start. Five roles from Admin to View Only, with magic-link access, so nobody is locked out of an emergency by a forgotten password.

Magic links, not passwords

Activation sends each key person a link that just works. The 2 a.m. login problem, solved by not having logins.

Partners, not just staff

Utility co-ops, school districts, volunteer fire departments: the people who hold half your county's situational awareness get a seat at the board.

Built next, with pilot counties steering

These are the capabilities we're building toward, in the order pilot communities tell us they matter. We won't claim them until you can click them.

Roadmap

EOC Activation

One tap triggers the activation chain: key personnel get SMS/call with role confirmation and instant magic-link access. Like PagerDuty, but for your county EOC.

Roadmap

ICS-Lite Reports & AARs

SitReps, ICS-209s, damage assessments, and after-action reports drafted from the activity log your team already created, instead of reconstructed from memory weeks later.

Roadmap

Cascading Impact Detection

Post a power outage and the system flags that water treatment runs on electric pumps and the cell tower has 4 hours of battery. The dependencies, remembered for you.

RuralEOC + integrates with + GetAlert

RuralEOC is your coordination tool: the board your team uses to track lifelines and manage field reports. GetAlert is what your residents see: the public status page, SMS alerts, and the toll-free call-in line. Update a lifeline in RuralEOC, and it flows automatically to your community's GetAlert page. One system for your team, one for your public, connected.

Don't take our word for it

Call GetAlert's live demo line at 1-844-321-ALRT to hear the resident-facing side working today, and see a live community Lifelines page in action. Then bring it to your county.